We are a company that cares about our clients and care about the quality of service that we provide and that’s why we have a Quality Management System in place.

We ensure physical deployments in place with the help of digital advanced technologies. Area In Charges are highly mobile to ensure strict vigilance. Supervisors are equipped with Patrol Tour Guard system & human tracking GPS system are integrated with uniform of the static guards. Above all, 24/7 operated Control Room is capable to monitor all chain in duties. 

With this system we manage and review the service that we are providing. We measure the quality of service by engaging directly with our clients via regular review meetings and giving our clients the opportunity to discuss any concerns or improvements.

We take complaints and discussions for improvements very seriously and have dedicated step by step procedures in place to deal with them fairly and efficiently.

Our management team is fully aware of its obligations with regard to Equal Opportunities, Recruitment, Environmental and Health & Safety Policies to ensure that best practices are applied at all times.

In line with the program of the agency to undertake, protect and secure the lives and properties of the clients, the agency has designed a systemic means of maintaining a fast and accurate re-action unit to reinforce any post of the agency in case of any untoward or emergency situation that may occur.

Our control room has direct links to the Police to encounter undesired situation and to bring extra peace of mind.

And yes, we are publicly insured!